Robocalls?

Okay, I hate robocalls as much as the next person, but I just became aware of the service Simple Blast – an affordable way to send a recorded message to phone numbers.

Since the community I serve includes many without Internet access, I’m wondering if this would be a welcome option. Years ago, we maintained “dial a message” accounts, and people could call in to get updates. That’s still possible, of course, but puts the motivation on the individuals which is problematic, especially if the news isn’t distributed on a relatively frequent, regular schedule.

  • So what applications would you see for this kind of service? Reminders on meetings? Public policy alerts? General e-newsletter summaries?
  • What opt-in procedures would you use before putting someone on a call list?
  • How large would the list be before you’d be tempted to use this service (rather than spending the time to make the much more welcome personal calls)?
  • What other questions should be considered before using such a service?

Thanks, all! Facebook and change.bbvx.org comments are welcome.

Where’s the urgency?

We’re about three weeks away from a historic vote that will change the structure of AAUW and update some of its practices. This week, we released a voter guide for the election of the board members who will give life to the new bylaws — see election2009.bbvx.org.

Reading those comments makes me believe that the board really was divided on some of the issues that are in the new bylaws — the open membership, in particular. While several of the candidates speak strongly in favor of one-member/one-vote, there is a “whatever the delegates decide” attitude towards dropping the degree requirement for membership.

OF COURSE, the delegates will decide – that’s the only way to change the bylaws. But that wouldn’t have prevented the leadership from saying “this is the right thing to do for the organization, and here’s why…” But they haven’t.

Back last fall, the only argument for that stand that made sense to me was: “If the issue is left open, more people will register for convention, and it will be less likely to lose money.” But now I have to think that there has been real dissension at the board table on this issue and the compromise “let the delegates decide” was the only way to move forward.

The key finding of the strategic process: What’s been hurting us is lack of mission clarity. Where is that in our discussions this spring? The lack of clarity wasn’t just because the Association and the Foundation were two separate organizations — many groups have allied membership and charitable organizations. Why did we never articulate the degree requirement as a liability as we try to emphasize the mission of “advancing equity for women and girls” and leave behind the 1899 purpose of “uniting the alumnae of different institutions”. Why do those who cling to the 1899 purpose think we will be able to implement the Phoenix Rising vision of the organization with that requirement in effect?

To maintain our power to effect change we need to be able to say “If you support equity for women and girls, join us” not “If you support equity for women and girls AND you have a degree AND you don’t mind associating with those who refuse to work side by side with those who don’t have a degree, join us”.

I don’t think anyone wants AAUW to remain as it is — those who support the degree requirement, do, I think, see a loose federation of branches with a smaller national organization and a focus on philanthropy rather than advocacy. Those who see advocacy as a 21st century theme that will unite members (branch members and individuals) in the ongoing fight for equity, have no problem with expanding our base to include all who are affected by inequities.

I’ll admit that the first group may have a better long term strategy — philanthropy will always be needed and small groups are a human need. What of the second? Will the second strategy put the organization out of business in 10, 25 or 50 years? We can only hope equity will be achieved, and if so, we can fold in good conscience. On the other hand, for the short term, the drastic declines in membership argue that the first group’s message just does not resonate with the members we’d need to recruit if the organization is to survive as more than a shadow of its current self.

So I’m in the second group, but I realize the delegate body may choose to push AAUW in the first direction. No matter the outcome of the votes on the pieces of the bylaws, I will vote to pass the package — but I may not be around to see how it all turns out.

If you support mission clarity, if you want AAUW to survive, please support open membership, one-member/one-vote and the other bylaws changes that will put the new organization into a position to move forward with one powerful voice.

New postage rate cheat sheet

Okay, I’ve been fighting with the AAUW Membership Pilot Program all weekend — mostly trying to dope out a better way to organize a summary report on branch renewals — and bumping against the complexities of dual members, c/u reps and more.

But what organization makes AAUW look like simplicity personified? The US Postal Service! Have you looked at their new rate tables? Egads…

Why am I digging into this? Years ago,  I discovered the MP4000 Scale from Metal Products Engineering, Inc. It comes in a little wallet, a shade larger than a business card.  I’m not sure  MP Engineering is still selling updated rate cards, so I’ve done my own in Excel. You can find the results here:

USPS Rates: May 2009

If you’ve got more insight into how the USPS organizes its information and catch any errors in that, please let me know.

I print the tables “3 up” because I’ve got a scale in the office, another in the kitchen, and paste a copy of the table near where I keep the stamps to remember, “How much extra postage does the square birthday card need?”  Besides, I’ve given away several of these so print the rate tables to send to the giftees.

The scale itself really is handy. Order it here: www.personalpostoffice.com/

Testimonial and a bit of history: www.core77.com/inconspicuous/beerframe/mp4000.html

Info from USPS on the rate changes taking effect Monday, May 11:  www.usps.com/prices/pricechanges.htm including the 44-page (!) rate guide.

When is a Google group not a Google group?

Okay, change is hard. And “software as a service” leaves you open to change at the whim of the service provider. I suppose I’ll get used to it one of these days.

As background, I spend a lot of my time setting up support for virtual offices. This usually means crafting e-mail alias lists for addresses like “info@something.org” where it’s a really good idea to have more than one person monitoring the e-mail. [You then do need a protocol for who answers the mail, but that’s another discussion.]

As more background, most of the sites I work on are hosted at Dreamhost, a very large, but still quirky, hosting company. As an ex UNIX sysadmin, I love the way they offer a select group of software installs that often give me just what I need without the effort of sorting through the myriad of options that are available. They do, however, have a less than stellar reputation for hosting e-mail. So when they started offering Google Apps for Domains hosted with them, I jumped at the chance to move my domain’s mail service to Google.

Anyway, for the first few sites, I was merrily creating my “info@xxx.org” addresses using the “e-mail address” function.

Sometime last month, that just “went away”. It wasn’t possible to set up an address that pointed to more than one external address.

But wait! There’s a new option “group”.  Oh, I guess that’s good — having a Google Group “attached” to the domain. But the overhead of setting up a whole Google group just to get quick alias list?  [Yes, I’ve been known to use Mailman for a 3-person list when there was no other easy way to edit the alias. But I’m reformed.]

So today I finally tried it, and it turns out their “group” really is just a list of addresses — with minimal Google group functionality. [You can limit who can post to the address, but there’s no footer, no subscription page, no files attached to the thing.]

So… What looked like a change really wasn’t much of one. Probably would have been obvious to most of you…

Any lessons here?