More e-mail tips

I’ve written about this before, but it never hurts to have a reminder on how to use that “Web Minus 1” application: e-mail.

See this post at wired.com for a good discussion.

My pet peeve this week has been folks who forward all the information as an attachment. Yes, you may have worked hard on that MSWord invitation, but please give folks at least the gist of what’s in the attachment in the body of the e-mail. Please look for one of the many ways to convert your printable attachment to PDF — there are still MSWord viruses out there and while your system may be clean, are sure about all the reicpients of your message since they may forward it on after it is infected?

Thinking of a branch (or SIG, or ???) as a social network

I’m still in search of a reasonable platform to support an AAUW group (whether a geographically based branch/state, a team/committee, a special-topic based discussion with members nation-wide, or whatever).

  • discuss.aauw.org – you’d think this would work, but it won’t unless there’s some effort put into rationalizing the topics, finding “facilitators” for the different boards to seed/drive the discussions, putting the “moderation” of private boards and such in the hands of folks who have the time to do it, etc., etc. Right now, the “latest news” board has a “last post” date of 2005. What’s wrong with this picture? Currently the underlying software is the low-end of the FuseTalk line of products — but the issues aren’t really technical. Something to keep in mind through all of this is “just building it doesn’t make them come”.
  • facebook.com – this is obviously more engaging than the discussion boards – but doesn’t address all the issues. Facebook’s current structure –
    • Individuals – can have rich, application-enhanced profiles, share news and notices of updates with “friends”
    • Groups – easy to set up, but unless the members of the group become friends with each other, their interaction with each other is fairly limited
    • Networks – unrealistic for this application at the moment since they’re based on shared e-mail addresses. Some organizations do have “courtesy” addresses (i.e. I’m shoemaker AT acm.org based on my membership in the Association for Computing Machinery), but any chance of AAUW setting up mail forwarding for members is not on the horizon.

    In general, Facebook may be an excellent replacement to provide a richer environment for those who’ve been using Yahoo! groups and whose members can be encouraged to use the web interface in addition to e-mail.

  • ning.com – I haven’t explored this, but see Ning vs. Facebook for a few reasons why one group switched from Facebook to Ning (which allows for easy setup of a “network” — though I’m not sure what they mean by a “group”). Like Facebook, the free service is ad supported.
  • wildapricot.com – Not free, but not that expensive, either. Seems to have features that could be used by a tech-savvy discussion group where folks would want to connect to each other as individuals as well as to share group information.
  • golightly.com – The software that powers the affinity groups at NTEN.org. Could be affordable if leveraged across several layers of the organization.

Okay, so I’m saying that technology isn’t the problem, and then I list a number of technical solutions. I see the contradiction here. But for many of our members (e-mail is the pinnacle of electronic communication) part of “selling” them on the benefits of a richer model is making sure that model fits what they’d need to do with it. And until more of us take advantage of that kind of networking — maybe it’s more of us getting on facebook to communicate with the kids, just like that was a driver for e-mail — this whole discussion may be woefully premature.

Comments welcome!

Facebook seduction

Okay, I think maybe one of the attractions of Facebook is that it’s a “reboot” of the e-mail contacts — a dozen or so correspondents, maybe 30 threads, and I don’t feel bad when I delete a “discussion”. Contrast that to 10 years of e-mail archives that are “in my face” when I open Eudora. Ah, the freedom …

Can I live with the new paradigm? Of course not. But will it change how I think about things — more than RSS has (which causes me to completely ignore random newsletters that arrive in e-mail)? Could be