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	<title>Comments on: Wake up call?</title>
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	<description>Musings of a sometime AAUW member</description>
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		<title>By: Nancy Shoemaker</title>
		<link>http://change.bbvx.org/2007/05/wake-up-call/comment-page-1/#comment-71</link>
		<dc:creator>Nancy Shoemaker</dc:creator>
		<pubDate>Sun, 06 May 2007 15:22:06 +0000</pubDate>
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		<description>Oh, goodness.

This thread is *still* continuing over on ISF. Maybe I just haven&#039;t absorbed the gestalt of that list.

But when it gets down to &quot;for profits just want to produce more widgets more cheaply&quot; while nonprofits are concerned about the effectiveness of their services, the hairs stand up on the back of my neck.

In IT, in particular, there&#039;s the old model about the four knobs: features, cost, quality, timeframe and the fact that you can set three but not all four. That&#039;s management&#039;s job, isn&#039;t it - in any environment? Figuring out what cost is acceptable to provide what service level. In the nonprofit the costs are typically covered by a community that is different from those benefiting from the services/products (with entrepreneurial exceptions like TROSA), but the tradeoffs are similar. Management needs to predict what level of income will be generated by the activity and ensure the organization&#039;s sustainability with the accuracy of its predictions. The quality/timeframe come into the predictions.

There&#039;s another quote about those motivated by quality being unable to communicate with those motivated by quantity of output. I&#039;ll see if I can find that because it, too, seems to be leading to this discussion being dragged on for quite awhile.

And what&#039;s this got to do with AAUW? Well, if you have to ask ...</description>
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